Introduction: At Excellia France, we place great importance on the confidentiality and security of our customers' personal information. This privacy policy explains how we collect, use, disclose, and protect your personal information when you visit and make purchases on our website.

Collection of Information: We collect personal information when you:

  • Make a purchase on our site.
  • Create a customer account.
  • You subscribe to our newsletter.
  • Contact our customer service.

This information may include your name, email address, postal address, telephone number and payment details.

Use of Information: Your information is used to:

  • Process your orders.
  • Manage your account.
  • Communicate with you regarding your orders, returns, and customer service requests.
  • Send you promotional information, if you have consented to this.

Information Sharing: We do not sell or share your personal information with third parties, except in the following cases:

  • To process orders and deliveries (for example, with carriers).
  • To comply with legal or regulatory requirements.
  • In the event of a transfer of activity or merger with another company.

Data Security: Excellia France takes rigorous security measures to protect your personal information from unauthorized access, loss or destruction. We use encryption technologies to ensure the security of online transactions.

Your Rights: You have the right to request access to, correction of, or deletion of your personal information. You may also unsubscribe from our marketing communications at any time.

Changes to the Privacy Policy: We reserve the right to modify this privacy policy at any time. Changes will be posted on our website. We encourage you to regularly review this page to stay informed about our management of your personal data.

Contact: If you have any questions or concerns regarding this privacy policy, please contact our customer service department.